Comewel LTD is an authorised payment processor. That’s why in your bank statement you won’t see the name of the website or company you made the payment for, but the name of the company which directly processes the payments.
Our discreet billing service ensures complete confidentiality with each and every transaction. The transactions made on our websites will show up as "CL*comewel.com>Comewel LTD GB" on your bank statement.
Your card information is required to find your payment, cancel your subscription or make a refund. Just the first six (6) and last four (4) digits of your card number will be enough. We also need your email address in order to let you know about the progress of your enquiry, or request additional information we may need to solve the problem.
We'll try to respond to your enquiry as soon as possible (usually within 24 hours).
We’ll use the email address you give us with your enquiry to send you a message containing your enquiry number.
If you didn’t receive an email with your enquiry number, please make sure that the email address you sent us is correct, and check your Spam folder. If your email address is right and you didn’t find our email in your Spam folder, please contact us at [email protected]