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WHY IS THERE A CHARGE ON MY CARD?

We’re here to help with any questions you have about charges.

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Your bank statement
AUG 15, 2019
CL*comewel.com > Comewel LTD GB$29.94
Comewel LTD GB$59.90
Comewel LTD GB$990.00

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WHAT’S THIS CHARGE FOR?

It could be that someone else has paid for online services using your details. For more information, please contact support.

HOW CAN I CLAIM MY MONEY BACK?

Please fill out and submit the form, and our payment manager will resolve the issue as soon as possible. Please note that our associates can communicate only in English.

Naturally, all your information will be handled confidentially.

A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS

All chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor, which will complicate future online purchases. Denying a purchase that you actually made is illegal and will result in an investigation which can lead to heavy fines or other legal action against you. Your credit rating can be affected by false claims of fraud. If you have any questions or concerns, please contact us to clarify the matter.