We’re here to help with any questions you have about charges.
You can request a refund if you’re not satisfied with our products.
Any personal information you provide is totally safe with us.
All transactions are made with the best possible security.
It could be that someone else has paid for online services using your details. For more information, please contact support.
Please fill out and submit the form, and our payment manager will resolve your issue straight away. Please note that our associates can communicate only in English.
Naturally, all your information will be handled confidentially.
All chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor, which will complicate future online purchases. Denying a purchase that you actually made is illegal and will result in an investigation which can lead to heavy fines or other legal action against you. Your credit rating can be affected by false claims of fraud. If you have any questions or concerns, please contact us to clarify the matter.